Shipping Policy
Welcome to linenreboque.com's Shipping Policy!
I. Order Processing Time
We will process your order as quickly as possible after receiving payment. Processing time is typically 1 to 3 business days. Orders are not processed on weekends or holidays.
Processing time may be extended due to high order volume, peak seasons, or inventory adjustments. We will notify you promptly if there are any delays.
II. Domestic Shipping (Within the United States)
Standard delivery time within the United States is generally 3 to 7 business days.
Delivery time may be extended due to remote locations, weather conditions, or logistical congestion.
Our partner shipping companies include:
USPS
UPS
FedEx
DHL eCommerce (for some areas)
The system will automatically match the most suitable shipping method based on your address and order contents.
III. International Shipping
We support international shipping to select countries and regions. Time and costs vary depending on the destination.
International Shipping Time (Average):
North America: 7 to 15 days
Europe: 8 to 20 days
Asia Pacific: 10 to 20 days
South America and the Middle East: 12 to 25 days
International shipping may be affected by customs inspections, local logistics efficiency, weather, and holidays. We cannot control delays caused by these factors.
International shipping partners include:
DHL
UPS International
USPS International Services
Partner cross-border shipping providers (depending on destination)
IV. Import Standards and Customs Duties
International orders may be subject to import duties, taxes, or customs clearance fees.
These fees are the responsibility of the recipient and are not included in the product price or shipping cost.
Please confirm the relevant import regulations in your country or region before placing an order.
If a package is detained by customs, we will assist you in contacting the shipping company, but the final release is determined by the local regulatory agency.
V. Address Accuracy
Please ensure you provide a complete and correct shipping address, including apartment number, floor, or other necessary information.
Delays, returns, or additional costs due to inaccurate addresses are the responsibility of the user.
The address cannot be changed after the order has been shipped.
VI. Shipping Tracking
After your order has been shipped, you will receive an email containing a tracking number.
Shipping information is usually updated within 24 to 48 hours after shipment. It is normal for tracking information to be temporarily unavailable, especially during transit.
VII. Shipping Damage and Loss
If your package is damaged or lost during shipping, please contact us within 7 days of receiving the package and provide:
Order number
Photos of the package exterior
Photos of the damaged goods
We will cooperate with the logistics company to investigate and provide a solution.
VIII. Undeliverable or Returned Packages
If your package is returned due to any of the following reasons, we will contact you to arrange redelivery:
Incomplete or invalid address
Recipient unavailable to sign for the package
Customs rejection or unpaid customs duties
Redelivery may incur additional shipping costs, which will be borne by the user.
IX. Force Majeure
Uncontrollable factors such as weather, epidemics, natural disasters, customs system delays, and peak shipping seasons may affect delivery speed.
We are not responsible for delays caused by such circumstances, but we will do our best to assist with inquiries and follow-up.